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Last night, we, a party of six, decided to go to a Nepalese Restaurant that we had been hearing for the past couple of months from our own Sajhaits. After the long day of work, we all got hungry and excited to cheer up the night with the feast of delicious momo and sekuwa, and cool off body with cold Deshi beers. We drove for an hour to get there, and when we arrived at the restaurant, the desire for authentic food gone was away with the managerýs "premium quality customer service" toward his own Nepali brothers and sisters.

First, even though the manager was not seem to be interested, we briefly introduced ourselves and got accommodated. ýYe dai, k cha menu ma,ý one of my friend asked. He presents the menu to each of us. Taking a quick glance at the menu, we first decided to order Momo and chicken choila. When we asked for the chicken choila, the manager described that the chicken was gone bad or something... because of high temperature in kitchen. Then, my friend jokingly asked, ý Dai, teso bhaye beef kai cholila khau na ta. eheheý The minute the manager heard the word ýbeefý, he swiftly raised his voice and rudely responded, ýI am totally offended by that question. We are Hindus and don't ever expect us to provide you beef in this restaurant.ý He sounded so harsh as if he's got no sense of humor. After a min, I again politely asked him, ýWhile waiting for our food, donýt we get any Padad or something, like they serve in Indian restaurant?ý ýIndian ko restaurant ma Papad serve garcha, yaha chai haami Jhapad serve garchau,ý he ironically replied. Hearing his absurdity and farce, we were speechless for a few minutes, thinking that weýd never been treated like that in any Nepali restaurant we had been to -- from Colorado Boulder to mountains of Aspen. Finally breaking up the silence, my friend asked,ýEuta KingFisher beer khau na taý ýTeso bhaye, tapai ko ID herau ta pahilaý the manager asked. We thought the manager certainly could ask us the ID before serving any alcohol, but in our case, was it really necessary when we had already introduced him that we were all professional employees and grad students. Weýre never asked to present any IDs when we go to Chillis, Applebees, or Olive Garden.

For us, it looked very clear that he had been serving American customers with courtesy and politeness, while he was NOT even turning his face towards us, asking for anything like how the dinner was. He was frequently asking his American customers how the food was and explaining the recipe to prepare aalo tama. On the other hand, one of my friends was never served any drink (water) until we asked him. ýYe dai, paani ta khana paicha ki?ý he asked. The manager acted as if he forgot to ask, ýOoh, paani thapna birsechu.ý Then finally breaking the boundary of endurance , my friend yelled, ýkeko thapne ni, pahila glass ma pani ta dinu ani thapne kura garnu.ý After that, the manager became came down little bit and then treated us little better by serving extra mulako aachar. I don't know if he charged for that or not...

Anyways, we enjoyed the food and gave him a good tip even if we thought that customer service was totally improper and prejudiced towards his own people. Sarcastically, we enjoyed the food but ruined the night --which was supposed to be spiced up with the blend of authentic foods and good courtesy. We could never figure out any better reason why someone would treat his customer in that manner. A few questions ran through my mind: Were we NOT part of his targeted customers because weýre Nepali? Was he NOT expecting any tips from us? Or was he having rough day? Well, yeah, water mixed with mint leafs was absolutely tasty.

Mula rusty kta kta haru matraa ga hola ani kata bata respect paune autaa kt lai lieraa janu parthiyo ni :P:P
ani balla jeu jeu garnaa authyo hola:D:D. k bhanee nepali haru estai ho. kosailai bujhnaa sakdainaa.

yeah..if they treated you 'that' way...just don't go there anymore...stop whining about it in front of the whole world...

We have two Nepali restaurants here in Chicagoland:
1. Mt. Everest, Evanston, IL
2. Himalayan, Niles, IL

Both have superb food and have high ratings in the local community. Been to both numerous times, and had wonderful experience each time. The owners are down-to-earth Nepalis, always went the extra mile to give all their customers (including Nepalis) a splendid service. I give them both a 5 star for food as well as service.

Himalayan Restaurant

I think I will try it next time when I come down to chicago...Major would you give me the address for both restaurants...if you have it...(I like the logo)

Mt. Everest, Evanston, IL
For address, directions, & menu go to http://www.mteverestrestaurant.com/us/default.aspx

Himalayan Restaurant, Niles, IL
http://www.himalayanchicago.com/default.aspx

MA around chai kunai restaurant chhaina
nepali?

any nepali restuarant in virginia?

*typo...restaurant

Thanks a lot Major...

Hey Rusty, You must have walked out immediately.We had done that once in a Nepali restaurant.We felt we were discriminated,so we called the manager told how we felt, and left.May be it is not good to post the name here in Sajha,but you should give everyone the clues about that restaurant.I would like to know it,for sure.
By, the way, all the Nepali Restaurants around the country I have been to (except for that one) were really good--at least in terms of hospitality.
DP.

One in Seattle ..umm Himalayan Shangrila(?) Nepali Restuarant is awesome. Very Very nice people and great hospitality. We went twice in 2 days. It was that good. Oh yeah, they serve nepali style tea for any nepalese for free.

Sorry to hear that dude! please we wanna know where is that restaurant, so that we couldn't face that problem. If you wanna experience true authinetic nepali resturant, whenever you come to MICHIGAN, we heartly welcome you guys at Everest Express Nepali Cuisine . or visit us WWW.EVERESTEXPRESSUSA.COM , we will prove that every nepali restaurant doesn't serve that same hospitality. gotcha

Why in the world should all the Nepalese restaurants in US have "Himalaya," and "Everest " in their names?? Yeah.. that's more patriotic, I understand but why every single restaurant (90% of the names I have heard)? ...and also Indian cuisine in most of the cases.

And damn bro.. (Rusty) I can't believe that pathetic a$$hole treated you in that fashion. ANd I admire the patience you guys showed for that kind of treatment/service. At least some Nep-folks are more considerate than others. Yeah bro, you should let us know the name of that place.

Bro... MOMO, chhoila khane ho bhane GBNC sanga contact garana !!!! Next MOMO party ma CHHOILA pani add garda ta bhaie halcchha ni. Ke kaso??

Alrite folks, let's have some fresh air.

PEaceeeeeeeeeeeee
Jai Nepal

I see nothing wrong with "Himalaya" and "Everest" .."Nepal" as a nepali restaurant names..nothing at all..But I understand your point ProudNepali....

ohh..why do you have "nepali" as your nickname..why not only Proud..?? Just a thought

Ey ey Rusty!!

Sorry to hear u n ur friends were treated improperly by very own fellow nepalese folks..
damn..people like them js lets us down..cz nepalis are supposed to be well known for their hospitable n courteous nature to evryone especially to their own..it was strange to hear that they were treatin the american customers better...like bloomin royalty!! I think its very sad n damn shameful...but thankfully, they are the one-offs...like DP said, there are plenty of other nepali restaurants who will happily show u the great type of hospitality u was meant to receive...

Anywz..those were just my collective thoughts....;o)

Ciao

Domi

Rusty, cool down bro. Irrespective of coordinates, 'Nepali para' everywhere is the same. I am not surprised. Better watch out next time. Good luck!

just a perspective of an outsider looking in. the descriptions of what happened as described by the owner of the restaurant(in his thread Cafe MOMO) and the displeased customer- rusty- are the same coming from two extremes. i think that neither are true and just because somebody said the manager was rude i would not believe him and also not wholly agree with the manager's explanation. people should decide for themselves. as netaji would say: crow took ear, run after it?

mG.

hey rusty bro...
sorry to hear the ill treatment in our own nepali restaurant too...but well me an outsider view is..well could the manager have been really offended by the beef joke?well u know...to some ppl just a small joke..well jokes are sensitive..think that joke might have hit his nerve ..though have to say it was a bit unprofessional of him to let his feelings take over his work...:oS...

anyways everyone deserves a 2nd chance hoina?esp nepalis ;o)..so pls do go for a 2nd round in that restaurant...who knows..u might start to like it so much..u might start being a regular customer ;o)...let the manager repent for his "sins" hehe
(oh should i actually tell u all..im getting some discount for the meals to clear this baadnam to the restaurant :oP)..

if he urghh treats u all the same...well..there are lots more nepali restaurant to try ;o)..
anyways talking about food is making me hungry...dyam am having sambal squid now in frens house ;o)...(does anyone know what it is?well it aint nepali dish..:oS..but its good..:o)..dyam i need someone to cook nepali food..or well teach me how to cook nepali food ...any volunteers ;o)..anyone knows if there is any good nepali restaurant in Sydney?..im new here...kinda hehe)....have fun....enjoy nepali food..:o)..

cheers :o)
(MG is there a thread posted by the owner? hehe gotta check that out.hehe..)

Rusty,
You should call that restaurant and tell the owner about this thread. Ghaito maa gham laagcha ki ?

PC :)