I was just searching some videos on how Thai Airways has come along since the past. As you all probably know, then Royal Nepal Airlines ( I dont know what they call it now, they keep changing names so often), and Thai Airways started service in the same year. In 1960, Thai Airlines started service, and now is one of the largest international passenger carriers in the world. Now I know Thailand's a bigger tourism destination than Nepal is, but Thai used itself to fly into Kathmandu, and other destinations around us.
Now I am no airline expert, but I can see where their sucess comes from- their services! Simple as that, Nepal could not deliver that to the passengers (including the conflicts thats always been in the country that pushed u back). I would like the people at our national carrier to watch these three videos and give their standards of service a second thought, maybe adopt mileage programs which I dont know if they have any.
https://www.youtube.com/watch?v=fEdIQswai3k&NR=1
and
https://www.youtube.com/watch?v=AKA8OKGRI3A (at your liesure guys, I know you have loadshedding)
Also, I know our national carrier sends so many of its service personnel abroad, helping them with visas and what not, to learn, gain knowledge and experience. Have they returned back to Nepal to do what they said would do? Very few, maybe. How about you stop helping these people that turn their backs on you!
I am not writing this because I am mad at you guys' service but I want you all to succeed like any other airlines out there! I have travelled with you guys once and had no problems. I wish that continued for years to come.
This is just an advice, but please fix the website first, www.royalnepal-airlines.com is a mess! If you cannot have a ticketing system like other major airlines, you can start off by having a booking system. Incase you didnt know, people now like the idea of not going to a travel agent but buying their tickets online. That could cut down your communication costs, paper and a whole bunch of other stuff.
And all the people who read this give me a raise of hands how many of you all will travel with our carrier once it resumes service? You can get direct tickets to India or Thailand and then travel with our own planes! Wouldnt that be a starting point? Also, how about the government makes it mandatory for its officials to travel our planes then catch on to connecting flights whereever they are going? that could help!
I sure will pay a little extra to see you guys back on your wings! And I am sure there are thousands out there who will do the same, even tell friends and family to do so. It could be a tip off point for tourism in Nepal.
Another key advise, and instead of having a fierce looking creature (with my utmost respect for Hindu Gods), how about our national flower rhododendron, or even Mt. Everest? I know changing names doesnt matter unless you change the way you conduct your business. And bring back the Traveller Nepal magazine, (that was one international quality magazineby the way) and Gardeners Peanuts are always welcome as snacks!
I say cut the middleman, and bring back the smart pilots and engineers and those pretty ladies and handsome gents that serve as hostesses! and lets soar the skies over Everest! * Batti Balera*